Last updated 28 Oct 2026. Template — have it reviewed by your legal counsel before going live.
SukhNexus provides software that lets merchants accept UPI payments directly into their own bank account through their own UPI ID. SukhNexus generates payment requests (QR codes and links) and records payments; it never receives, holds or transfers the money.
You must provide accurate KYC information, only sell lawful goods and services, honour refunds per your published policy, and keep your API secrets confidential.
Gambling, adult content, crypto trading, unlicensed financial services, counterfeit goods, and anything prohibited under Indian law, NPCI UPI rules or your bank's terms.
Payments go directly from your customer's bank to the bank account linked to your verified UPI ID. You must confirm each payment only after checking the credit (amount and UTR) in your own bank, and refund customers yourself where due. No per-transaction fee is charged on UPI payments.
You are responsible for resolving payment disputes and UPI complaints raised by your customers or their banks, and for any reversals ordered by your bank or NPCI.
We may suspend accounts that breach these terms, show high fraud or dispute rates, or as required by banks, NPCI or regulators.
The service is provided "as is". Our aggregate liability is limited to the fees you paid in the three months preceding the claim.
These terms are governed by the laws of India.