Privacy Policy

Last updated 28 Oct 2026. Template — have it reviewed by your legal counsel before going live.

What we collect

Merchant account and KYC data (name, business details, PAN, GSTIN, bank account, documents) and, for payments, customer contact details and transaction metadata (amount, UPI reference / UTR). We never see or store UPI PINs or bank login details — customers pay inside their own UPI app.

How we use it

To create and record payments, verify merchants, prevent fraud, meet KYC/AML obligations, and provide support.

Sharing

With the merchant you paid, and with authorities where required by law. We do not sell personal data.

Security & retention

Secrets and bank details are encrypted at rest; KYC documents are stored privately. Transaction records are retained as required by RBI and tax regulations.

Your rights

Contact support@sukhnexus.com to access or correct your data.